HEADING
Spheres Of Glass
handmade lampwork beads, brass tools
Terms & Conditions

POSTAGE

Beads and Jewellery

Charges for postage on bead purchases are automatically combined via my payola buttons. You will notice that your shopping cart will display at the bottom the cost of Royal Mail postage.

All parcels are sent via Royal Mail, first class package. They are not insured unless you request that facility and/or the order is of significant value.

Charges for postage are worked out using the following chart based on the value only:

Value of Goods Postage

0.01 to 9.99 2.40

10.00 to 24.99 3.00

25.00 to 74.99 4.00 (includes insurance)

COLOUR REPRESENTATION IN BEADS

Every effort is made when taking photographs of beads and jewellery items to reproduce those images as close as possible in actual colour. However, each monitor, camera and digital manipulation software operates in a different way and may differ to that of the naked eye. This is not a deliberate misrepresentation, but as close a representation as is humanly possible to the item you are considering purchasing. We therefore ask that you keep this in mind when considering your purchase.

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TOOLS

All tools are handmade from brass and therefore heavy items. As they are rather costly items they are normally purchased on an individual basis. However, if you wish to buy more than one item then please contact us, we do offer combined postage on brass tools but each order must be evaluated on an individual bases, based on the weight of the final package.

 

Please Note: All of the above is based on your postal address being within the UK, if you live outside of the UK, please contact us prior to purchase. This policy applies to purchases on Tools, Jewellery and Beads.

RETURNS POLICY

Yes, we have a returns policy. If you are not happy with your purchase within 7 working days of it’s receipt then please contact us immediately by email and we will arrange for a refund/or replacement of the item in question. However, the refund/replacement will not take place until the faulty item has been returned and you will be liable for the postage element of the purchase, i.e. we will only refund you the cost of the item, not the postage element.

Spheres Of Glass, handmade beads,